One IT partner for the technology your business depends on.
Workstations, cybersecurity, backup, help desk, UniFi networking and Synology/server management — handled as one managed environment instead of a collection of disconnected vendors.
Managed IT Services
Proactive 24/7 workstation monitoring, maintenance, patching, device management, vendor coordination and ongoing IT planning. Managed clients receive unlimited remote and onsite support so routine technology problems do not turn into surprise hourly bills.
Cybersecurity
Endpoint Detection and Response protection with Bitdefender GravityZone, security monitoring and practical protection against ransomware, phishing, compromised accounts and other common business threats.
Backup & Disaster Recovery
Managed endpoint and business-data backup with recovery planning. We build backup around the environment so hardware failure, accidental deletion or a security incident does not become a business-ending event.
Help Desk & Onsite Support
Fast remote and onsite support for the issues that stop employees from working — email, applications, printers, access, connectivity and workstation problems. Support requests are prioritized by business impact.
Microsoft 365 & Cloud Services
Microsoft 365 administration, migrations, identity management, secure collaboration, email security and cloud access for modern businesses and hybrid teams.
Network, Server & Compliance Management
UniFi firewall and Wi-Fi management, Synology/server administration, security updates, user and folder management, risk reviews, documentation and controls for contractual, insurance or industry requirements.
Critical problems move to the front of the line.
Managed service requests are prioritized by severity so outages and security incidents receive the fastest response.
Full business outage, router down, critical server outage, network login failure or security breach.
Partial site outage, degraded services or an issue affecting a department or group of users.
Single-user issues, non-critical requests and non-urgent maintenance.
Cosmetic issues, equipment moves and other low-impact requests.
Response targets apply during business hours. Scope and after-hours terms are defined in the managed services agreement.
Not sure what your environment actually needs?
Start with a free IT assessment and we'll map the computers, network, servers, security and backup requirements.